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Farmers Union Insurance Claim Process

At Farmers Union Insurance, we handle each and every claim with a high level of care and detail. Whether you have experienced a Renters, Home or Auto claim, we follow the same process for every customer.

  1. Investigation of the facts. Our claims representative is required to contact you within 24 hours of your claim. From there, he or she will gather the facts of the loss from everyone involved in the claim, then review your policy to confirm applicable coverages and limits.
  2. Determination of damage. Our experienced claims representatives will assess your home, rental or auto to determine the amount of repairs needed and when applicable, the value of your totaled vehicle. We will then provide this information to you as quickly as possible in damage and repairs estimates. We are also committed to helping you arrange all needed repairs and rental services. In fact, we partner with more than 250 Auto Repair Facilities and Enterprise Rent-a-Car. We even guarantee our claims repairs!
  3. Resolve and complete your claim. You're almost there! We'll wrap up your claim by working with you or your client directly to complete all applicable paperwork needed to document your loss. Our goal is to get your property back to pre-accident condition, and get your life back to normal as quickly as possible.

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